NEWS

We're Hiring: The Climbing Depot, Birmingham

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Posted: 16th Apr 2019

WE ARE HIRING: RECEPTION STAFF/INSTRUCTOR AND DUTY MANAGER, DEPOT BIRMINGHAM

We are looking to fill a couple of part time positions that will deal with the day to day running of the centre and work as part of our amazing team here at Depot Birmingham.

RECEPTION STAFF/INSTRUCTOR MAIN ROLE WILL INCLUDE:

·         Instructing sessions for new and existing customers

·         Signing in customers and assisting them on their visit to the centre

·         Serving customers in the cafe

·         Providing the customers with a high level of service in The Depot Shop

·         Helping with opening up and closing down the centre

 

The following attributes are desirable for candidates to have:

·         Excellent communication and customer service skills

·         Actively climb and have done so for at least 1 year

·         The ability to work regular evenings, weekends and bank holidays

·         Experience working with groups

·         Good I.T. skills and confidence

·         Be available to work in school and university holidays

·         Climbing wall work experience

·         Experience working with Rock Gym Pro

·         NGB qualification in climbing such as CWA or equivalent is desirable but not essential as full training will be given to successful candidates

·         Hold Fundamentals of Climbing 1 and 2 desirable but not essential

 

DUTY MANAGER MAIN ROLE WILL INCLUDE:

·         Opening up and closing down the centre

·         Cashing up

·         Assisting in the development of instructed sessions

·         Allocating instructors to session

·         Ensuring all staff on duty are performing to the best of their ability

·         Leading by example

·         Acting as lead first aider on duty

·         To assist the centre manager with other tasks that are assigned

 

In addition to the above, the following attributes are desirable for candidates to have:

·         Previous experience in shift management

·         CWA qualification or Foundation Coach qualified

·         Valid First Aid certificate

·         Track record of excellent customer service experience

 

 

Benefits:

·         Competitive rates of pay

·         Generous staff discount in the shop

·         Free entry to all Depot centres

·         Opportunities for personal development